NextGate Privacy Policy

1. Information We Collect

We collect personal information to provide and improve our services. The information collected includes:

• Authentication Data: When you sign in using Magic Link, GitHub OAuth, or Google OAuth, we collect identifiers like your email address, name, and profile picture.
• Payment Information: Payment and subscription-related information, including your Stripe customer ID, subscription status, billing address, and payment method, is stored to manage subscriptions and process payments.
• Account Data: Information about your account, such as account type, provider, and tokens (e.g., refresh_token, access_token), is collected for authentication and account integration.

2. How We Use Your Information

• Facilitate authentication and account setup.
• Manage billing and subscription services through Stripe.
• Send order confirmation emails and other transactional communications.
• Improve and personalize the services we provide.

3. Data Retention

We retain your information for as long as necessary to provide the requested services:

• General Data: Retained only while necessary to provide requested services.
• Inactive Accounts: Accounts that remain inactive for 1 year will be removed from our systems.
• Billing and Payment Information: Retained for up to 6-7 years, as required by tax or legal compliance laws.

4. Data Sharing

We do not share personally identifiable information publicly or with third parties, except:

• Stripe: We redirect you to Stripe's checkout page for payment processing. Please refer to Stripe's privacy policy for details on their data handling practices.
• When required by law.

5. Data Controller and Processor

Under applicable data protection laws, including the EU General Data Protection Regulation (GDPR), we act as both:

• Data Controller: Managing user authentication and accounts.
• Data Processor: Handling billing and subscription data processed through Stripe.

6. External Links

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.

7. Data Security

While we strive to use commercially acceptable means to protect your personal information, we do not implement encryption or additional data security measures. Users are responsible for securing their account credentials.

8. Your Rights

As a user, you have the following rights regarding your personal data:

• Access: Request a copy of your personal data.
• Rectification: Request corrections to inaccurate or incomplete data.
• Erasure: Request deletion of your personal data, subject to legal retention requirements.
• Restriction: Restrict processing of your data under certain conditions.
• Data Portability: Request transfer of your data to another service provider.

To exercise your rights, contact us at contact@lukcode.com.

9. Refusal of Information

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide some services.

10. Acceptance of Terms

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data, feel free to contact us at contact@lukcode.com.

11. Effective Date

This policy is effective as of 15.09.2024.